Welcome to GolooGoloo’s Terms and Conditions

Welcome to GolooGoloo, a premier digital advertising agency based in the UK. This document outlines the Terms and Conditions (the “Terms”) that govern your use of our website and services. These Terms are legally binding and apply to all users of our site and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use our services.

For any queries regarding these Terms, don’t hesitate to get in touch with us at support@goloogoloo.com.

Guidelines for Using GolooGoloo’s Website and Services

Your access to and use of GolooGoloo’s website and services are subject to the following terms:

  • Eligibility: You must be at least 18 years old to use our services. By accessing our services, you represent and warrant that you have the legal capacity to enter into a binding contract.

  • Compliance: You agree to comply with all local, state, national, and international laws and regulations applicable to your use of our services.

  • Prohibited Uses: You may not use our services:

    • For any unlawful purpose.
    • To solicit others to perform or participate in any unlawful acts.
    • To violate international, federal, or state regulations, rules, laws, or local ordinances.
    • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
    • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
    • To submit false or misleading information.
    • To upload or transmit viruses or any other type of malicious code.

  • Service Modifications: GolooGoloo reserves the right to modify or discontinue the service (or any part thereof) without notice at any time.

  • Account Security: You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password.

This list is not exhaustive, and GolooGoloo reserves the right to terminate your access to the services for violating any of the prohibited uses.

Understanding Our Payment Process

GolooGoloo adopts a customer-centric approach in its billing and payment structure, ensuring flexibility and convenience. Here’s how our payment terms work:

  • Customer Confirmation: Prior to initiating our services, we conduct a manual verification process to confirm the validity and reliability of our customers. This step is crucial for maintaining the integrity and security of our services.

  • Monthly Billing: Once our services are rendered, customers are billed every month. We believe in transparent and fair billing practices, ensuring that you pay for the value you receive.

  • Accepted Payment Methods: We strive to accommodate a variety of payment preferences. GolooGoloo accepts payments through Stripe and PayPal, offering secure and convenient online transaction options.

  • Bank Transfers for UK Customers: Recognizing the needs of our local clientele, we also accept bank transfers from customers based in the UK. This option is provided to facilitate ease of payment within the regional banking framework.

  • Invoicing and Receipts: Customers will receive an invoice detailing the services provided and the amount charged after each payment. This is part of our commitment to transparency in all financial dealings.

By using our services, you agree to these payment terms. Our goal is to make the billing process as straightforward and hassle-free as possible, allowing you to focus on the benefits of our digital advertising services.

Clarifying Our Refund Policy

At GolooGoloo, we pride ourselves on delivering exceptional digital advertising services. Given the nature of our billing process and the type of services we provide, here’s our stance on refunds:

  • Post-Service Billing: Our unique billing model involves charging customers only after they have received our services. This approach underscores our commitment to customer satisfaction and service quality.

  • No Refund Policy: Due to the nature of digital advertising services and the post-service billing method, we do not offer refunds once the services have been rendered and billed. We believe this policy is in the best interest of both parties, ensuring that our focus is on delivering high-quality, result-driven services.

  • Service Quality Assurance: Before billing, we ensure that all services provided meet our stringent quality standards. Our team works diligently to fulfill your digital advertising needs, offering personalized solutions tailored to your business goals.

  • Open Communication: We maintain open lines of communication throughout our service delivery. Should you have any concerns or issues with the services provided, we encourage you to contact us immediately at support@goloogoloo.com. Our priority is to address and resolve any service-related issues promptly and efficiently.

  • Transparency and Trust: We believe in building relationships based on transparency and trust. Our billing and refund policy is designed to reflect these values, fostering a straightforward and honest partnership with our clients.

By engaging our services, you acknowledge and agree to this refund policy. We are dedicated to ensuring your complete satisfaction with our digital advertising solutions.

Creating and Managing Your GolooGoloo Account

In order to access certain features of our services, you may be required to create an account with GolooGoloo. Here are some guidelines for account registration and use:

  • Account Creation: When creating your account, you agree to provide accurate, current, and complete information as prompted by our registration forms. GolooGoloo reserves the right to refuse service to anyone for any reason.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to immediately notify GolooGoloo of any unauthorized use of your account or any other breach of security.

  • Account Updates: You must keep your account information updated and accurate, including a valid email address. You can update your account information at any time by logging into your account.

  • Account Security: GolooGoloo implements robust security measures to protect your account, but the security of your account also depends on your handling. Avoid sharing your account details and ensure that you exit from your account at the end of each session.

Your GolooGoloo account is personal to you, and you may not transfer or sell your account to others.

Respecting Intellectual Property on GolooGoloo

At GolooGoloo, we take intellectual property rights seriously. Our services, including the content on our website, are protected by copyright and other intellectual property laws. Here’s what you need to know:

  • Ownership of Content: All content displayed on GolooGoloo’s website, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of GolooGoloo or its suppliers and protected by copyright and other laws.

  • Use of Content: You are granted a non-exclusive, non-transferable, revocable license to access and use our website strictly in accordance with these Terms. As a condition of your use of the site, you warrant to GolooGoloo that you will not use the site for any purpose that is unlawful or prohibited by these Terms.

  • Trademarks: The trademarks, logos, and service marks displayed on the site are registered and unregistered Trademarks of GolooGoloo and others. Nothing contained on the GolooGoloo website grants, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission.

  • User-Generated Content: If you post, upload, input, provide or submit your own content, you grant GolooGoloo and affiliated companies permission to use your submission in connection with the operation of their businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, reproduce, edit, translate and reformat your submission.

This section does not just protect our rights; it also respects and acknowledges the intellectual property of others.

Our Commitment to Quality Service and Adaptability

At GolooGoloo, we are dedicated to providing high-quality digital advertising services. Here are the terms related to our service provision and potential modifications:

  • Service Provision: We offer a range of digital advertising services, including SEO, PPC advertising, and video advertising. Our goal is to deliver services that meet your advertising needs and help grow your business.

  • Service Quality: We strive to maintain a high standard of service quality. However, we do not guarantee that the services will be uninterrupted or error-free. Occasionally, technical issues may cause temporary service disruptions.

  • Service Modifications: GolooGoloo reserves the right to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. This includes the right to introduce new features, functionalities, and levels of service, including the addition and removal of services.

  • User Notification: We will endeavor to notify users of any significant changes to our services, especially those that could impact their use or enjoyment of our services.

  • Feedback and Suggestions: We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the services. You may submit feedback by emailing us at support@goloogoloo.com.

By using our services, you agree to be bound by any such revisions and should, therefore, periodically visit this page to determine the current terms to which you are bound.

Guidelines for User Content and Conduct on GolooGoloo

GolooGoloo values the contributions and interactions of its users. To maintain a respectful and productive environment, we have established the following guidelines:

  • User Content: Users may have opportunities to create, post, or share content, such as comments, feedback, or other materials. You are solely responsible for your content and assume all risks associated with its use, including its legality, reliability, and appropriateness.

  • Content Ownership and Permissions: By posting content on GolooGoloo, you represent and warrant that you own or have the necessary permissions to use and authorize the use of your content as described in these Terms.

  • Prohibited Content and Behavior: The following are strictly prohibited on GolooGoloo:

    • Posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or otherwise objectionable material.
    • Engaging in conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
    • Attempting to interfere in any way with the GolooGoloo network or network security, or attempting to use the service to gain unauthorized access to any other computer system.

  • Rights to Remove or Edit Content: GolooGoloo reserves the right, but is not obligated, to remove or edit any content that we determine in our sole discretion violates these guidelines or is otherwise harmful to our community.

  • User Interaction: Treat other users with respect. Any form of harassment, intimidation, or exploitation of other users is unacceptable and may result in suspension or termination of your access to the services.

By using GolooGoloo’s services, you agree to abide by these content and conduct guidelines, fostering a positive and respectful digital advertising community.

Understanding Our Limitations and Responsibilities

While GolooGoloo strives to provide the highest quality digital advertising services, it’s important for users to understand our disclaimers and limitations of liability:

  • Disclaimer of Warranties: GolooGoloo provides its services on an “as is” and “as available” basis. We do not guarantee that our services will always be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. There is no warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Limitation of Liability: To the fullest extent permitted by applicable law, GolooGoloo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to, use of, or inability to access or use the services; (b) any conduct or content of any third party on the services.

  • Acknowledgment of No Refund Policy: As previously mentioned, given our billing practices, where charges are levied post-service, GolooGoloo does not offer refunds. This policy is reiterated here to underscore our commitment to providing upfront and transparent service terms.

  • User Responsibility: Your use of our services is at your sole risk and discretion. You are responsible for any decisions and actions you take based on the information and services provided by GolooGoloo.

This disclaimer does not affect any statutory rights that cannot be waived or limited by contract.

Your Agreement to Indemnify GolooGoloo

As a user of GolooGoloo’s services, you agree to indemnify and hold harmless GolooGoloo, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

  • Your access to or use of our services.
  • Your violation of these Terms.
  • The content or information you provide through our services.

This indemnification clause is intended to extend to all aspects of your use of GolooGoloo’s services, including but not limited to your conduct, the content you submit, post, or transmit through our services, and any violation of these Terms or the rights of a third party.

By using our services, you agree to cooperate fully in the defense of any claim. GolooGoloo reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without the prior written consent of GolooGoloo.

Jurisdiction and Resolving Disputes

The Terms and Conditions of GolooGoloo are governed by and construed in accordance with the laws of the United Kingdom. Here’s how disputes are handled:

  • Jurisdiction: All disputes related to these Terms or your use of GolooGoloo’s services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

  • Dispute Resolution: In the event of a dispute arising from or relating to these Terms or our services, we strongly encourage you to contact us first at support@goloogoloo.com to seek a resolution. We are committed to resolving disputes amicably and efficiently.

  • Binding Arbitration: If we are unable to resolve the dispute through direct communication, either party may require that the dispute be resolved by binding arbitration.

By using our services, you agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the United Kingdom, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Adaptability and Updates to Our Terms

GolooGoloo’s commitment to staying current in the dynamic field of digital advertising extends to our Terms and Conditions. Here’s how we handle changes:

  • Notification of Changes: We reserve the right to update or modify these Terms at any time. When we make changes, we will post the revised Terms on our website and update the “Last Updated” date at the top of the Terms.

  • Review of Changes: You are responsible for reviewing these Terms to stay informed of updates regularly. Your continued use of our services after such modifications will constitute your acknowledgement of the modified Terms and your agreement to abide by and be bound by them.

  • Substantial Changes: In case of any substantial changes that materially affect your rights or obligations, we will make reasonable efforts to notify you before such changes become effective, typically through our service or via email.

By continuing to use GolooGoloo’s services after changes are made, you are expressing and acknowledging your acceptance of the updates.

Stay Connected and Informed

For any questions or clarifications regarding these Terms and Conditions, please feel free to reach out to us:

  • Email Contact: You can contact us at support@goloogoloo.com for any queries or concerns.

  • No Refund Reminder: As outlined in our terms, GolooGoloo operates with a no-refund policy once services are rendered.

We value your engagement with our services and are here to assist you in navigating our terms for a smooth and transparent experience with GolooGoloo.